Please allow 4-5 business days for us to process and ship your order.
If your order shows as delivered but you can't locate it, please contact your mail carrier for more information.
We provide store credit only.
We do not offer exchanges due to our constantly changing inventory. However, you can return the item and use the store credit to purchase the correct size.
Email us at info@theivorycoastboutique.com with photos of the damage within two days of receiving your order.